After warning and ‘F’ rating from BBB, electric scooter & e-bike company GoTrax responds
We’ve all heard it: “Supply chain issues”. It’s one of the main reasons for disruptions to so many industries across the spectrum. And at a time when micromobility products such as electric bikes and e-scooters are taking off like wildfire, many companies are coming under fire for their slow shipping and slower responses to customer complaints. But while several companies have battled with angry consumer sentiment, one has drawn more ire than anyone else: GoTrax.
It got so bad that the Better Business Bureau issued a rare public warning last month, informing consumers that it was flagging GoTrax and giving the company an “F” rating.
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